“Planted Life ” ABN 96 296 604 712. Registered business address: PO Box 1233, Uraidla SA 5142. The words “you” and “your” mean the person or entity contacting the “Planted Life” website for any purpose.
Protecting your information is important
At “Planted Life” we understand the importance you attach to information that identifies you (your ‘personal information’). This privacy policy tells you how we collect information when you visit this site and what we do with it.
What information we collect about you and what we do with it
“Planted Life” collects information about you each time you come to any part of the “Planted Life” website. We collect information about the time, date, duration and usage of the “Planted Life” website.
We collect personal data for the purpose of providing a specific product or service requested by our customers and consumer marketing data. Certain information may be required in order to provide this product or service, including your full name, e-mail address, billing address, contact phone numbers and credit card number.
“Planted Life” uses statistics about the use of our website to continually improve it and to improve our customer service. If you submit information to “Planted Life” through the website either using an electronic form or by sending an email we collect that information and use it for the purposes that you have provided it. We also collect information when people join our newsletter list. As with all information we hold this will be compliant with our privacy policy.
In addition, we may use your information to provide you with special offers; information about new products and special promotions that we think may interest you. All marketing material sent to you will include an option for you to request removal from our newsletter lists for any future marketing.
How is my personal information stored?
Your information is stored in a secure database, except credit information, which is sent straight to our administrative computer via a process called Secure Sockets Layer (SSL) encryption technology.
We use industry standard 128 bit encryption. SSL locks all critical information passed from you to us, such as payment information, in an encrypted envelope, making it extremely difficult for this information to be intercepted.
Credit card details are not permanently stored on our website. We use 1024 bit encryption for temporary storage. The card number is only accessed and processed by the online shop manager who debits the credit card when the order is ready to be sent. Once the order has been sent your card details are deleted from the system and cannot be retrieved.
We do not store your credit card details in any way. Consequently you will have to enter your credit card details for each new order.
What is a cookie and what are they used for?
A cookie is a text file placed into the memory of your computer by “Planted Life” computers and “Planted Life” can retrieve a copy of this text file.
Cookies are used for a number of purposes. “Planted Life” uses cookies to identify you for the purposes of monitoring use and aiding security in your use of the website.
The Cookies do not allow us to gather any personal information to identify you or your email address. You have the option of setting your web browser to reject cookies, which may impact negatively on your experience of this website. We rely on the accuracy of the information you provide to us.
If you think that we hold information about you that is incorrect in any way, or out of date, or you simply want to notify us of something new, please send “Planted Life” an email at sayhello@plantedlife.com.au indicating that your information is incorrect and the details.
Our security procedures
In designing this web site, “Planted Life” have incorporated security procedures and practices that “Planted Life” consider are consistent with Australian industry practice. “Planted Life” reviews their security procedures from time to time and update them when relevant.
Personal information about you and your business with “Planted Life” is only accessible by you and by those who are authorised by us to access it, for approved business purposes.
Links to other sites
You may be able to access various other sites by clicking on links that “Planted Life”have provided. You should be aware that other sites may not be subject to the “Planted Life” privacy standards and procedures.
Changes to our privacy policy
This information relates to “Planted Life” current privacy standards. “Planted Life” may vary our privacy standards from time to time. We will notify you of these changes by publishing them on this website. “Planted Life” is committed to protecting the personal privacy of our customers, and observes the National Privacy Principles pursuant to the Commonwealth Privacy Act 1988.
Comments
If you have any comments or suggestions regarding the “Planted Life” website or this privacy statement please email us at sayhello@plantedlife.com.au.
Complaints
If you are unhappy with any aspect of the way your personal information has been collected or handled by “Planted Life” please do not hesitate to contact us at sayhello@plantedlife.com.au.
